Operations Improvements – Reddy Analytics Associates

Buzzmaestro, Operations Improvements, Publications, commuter rail, data analytics, statistical sampling

Rightsizing the Railway Signal Workforce: a Zero-Based Resourcing Approach Towards Asset Management

Classic asset management approaches begin by inventorying all infrastructure assets and then assigning maintenance tasks and resources. Our approach collects similar data, but by starting with current personnel assignment and describing their job responsibilities and work processes, staff resistance in a railroad infrastructure owner-operator environment is minimized. Resulting...

Buzzmaestro, Operations Improvements, Publications, commuter rail, data analytics, industrial engineering

Power Off! Challenges in Planning and Executing Power Isolations on Shared-Use Electrified Railways

Electric railways are fast, clean, and safe, but complex to operate and maintain. Electric traction infrastructure includes signal power and feeder lines that remain live during isolations and complicate maintenance processes. Stakeholders involved in power outage planning include contractors, linemen, groundmen, power directors, dispatchers, conductor-flag, and support personnel....

Operations Improvements, Publications, data analytics, subway

Algorithm for Tracing Train Delays to Incident Causes

Knowledge of the root cause(s) of delays in transit networks has obvious value; it can be used to direct resources toward mitigation efforts and measure the effectiveness of those efforts. However, delays with indirect causes can be difficult to attribute, and may be assigned to broad categories that...

Operations Improvements, Publications, operating techniques, signal system, subway

A Real-Time Service Management Decision Support System for Train Dispatching at New York City Transit

With ridership near modern highs, New York City Transit’s (NYCT) subway network frequently operates at or near capacity. This makes maintaining a high-quality service both challenging, due to the lack of “slack,” and exceptionally important, due to the large number of riders affected by disruptions. To this end,...

Buzzmaestro, Operations Improvements, Publications, commuter rail, data analytics, industrial engineering, statistical sampling

Utilizing an Eight-Step Work Study Framework to Understand and Improve Railroad Cyclical Track Program Curve Rail Replacement Processes in a Busy Suburban Commuter Environments

The eight-step framework consisting of organization, procedure, personnel, time study, rate analysis, utilization analysis, rightsizing, and benchmarking is used to understand and improve productivity and efficiency of railroad cyclical curve rail replacement processes at a major Northeastern commuter railroad. The Railroad is organized into eight geographical maintenance subdivisions...

Operations Improvements, Publications, performance, signal system, subway

Development of a Real-Time Stringlines Tool to Visualize Subway Operations and Manage Service at New York City Transit

In 2013, with real-time train arrival data becoming widely available through its general transit feed specification real-time (GTFS-RT) feed, New York City Transit (NYCT) recognized the potential for new service management tools capable of on-the-fly performance visualization and reporting. This paper describes the process taken by NYCT to...

Operations Improvements, Publications, bus, data analytics, equity, subway

Maintaining Key Services While Retaining Core Values: NYC Transit’s Environmental Justice Strategies

In a recession, transit agencies aim to provide key services while retaining national core values. When making service changes, federal funding recipients are prohibited from discriminating on the basis of race, color, or national origin and must not place undue burden on Environmental Justice (EJ) populations. To ensure...

Operations Improvements, Publications, bus, data analytics, equity, subway

Safeguarding Minority Civil Rights and Environmental Justice in Service Delivery and Reductions; Case Study of New York City Transit Authority Title VI Program

Federal civil rights and environmental justice (EJ) mandates require transit agencies to provide service without racial or income discrimination and to ensure meaningful access by individuals with limited English proficiency. EJ research generally focuses on long-range planning and capital investment decision making. However, for operating agencies, equity in...

Operations Improvements, Publications, bus, data analytics, performance, subway

Performance Measurements on Mass Transit

For all organizations, public or private, it is essential to establish measurements to ensure that the services provided are being done well and, when they are not, that the organization can diagnose problems. The mission of New York City Transit (NYCT) is to provide timely and reliable mass...

Operations Improvements, Publications, bus, data analytics, performance, subway

Passenger Environment Survey: Representing the Customer Perspective in Quality Control

The Passenger Environment Survey (PES) conducted by New York City Transit (NYCT) of the Metropolitan Transit Authority uses a quantitative and scientific approach to measure the perceptions of NYCT’s 7.3 million daily riders. With 6,485 subway cars, 4,576 buses, and 468 stations in a 321-mi² service area and...

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Rightsizing the Railway Signal Workforce: a Zero-Based Resourcing Approach Towards Asset Management

Power Off! Challenges in Planning and Executing Power Isolations on Shared-Use Electrified Railways

Algorithm for Tracing Train Delays to Incident Causes

A Real-Time Service Management Decision Support System for Train Dispatching at New York City Transit

Utilizing an Eight-Step Work Study Framework to Understand and Improve Railroad Cyclical Track Program Curve Rail Replacement Processes in a Busy Suburban Commuter Environments

Development of a Real-Time Stringlines Tool to Visualize Subway Operations and Manage Service at New York City Transit

Maintaining Key Services While Retaining Core Values: NYC Transit’s Environmental Justice Strategies

Safeguarding Minority Civil Rights and Environmental Justice in Service Delivery and Reductions; Case Study of New York City Transit Authority Title VI Program

Performance Measurements on Mass Transit

Passenger Environment Survey: Representing the Customer Perspective in Quality Control

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